You can use these chatbot examples to plan out your own chatbot marketing. In our list of chatbot examples, you'll find different chatbot types that represent different goals. Now that we've covered what chatbots are and how they work, let's get into our chatbot examples.Ĭhatbots show up across industries and can make an enormous difference in the effectiveness of marketing strategies for brands in eCommerce, publishing, healthcare, and more. There's no right or wrong in either approach-it's all about what makes sense for your brand. While some brands embrace the non-human aspect of chatbots, others strive to make them as close to human interactions as possible. This makes it increasingly difficult for users to tell the difference between chatbots and actual humans. With advances in technology, chatbots are becoming more and more natural, using metaphors, similes, and idioms that were out of reach for the earlier chatbots. From there, the chatbot chooses the appropriate response. They parse the text entered by the user and responses are based on complex algorithms that not only identify what the user said but also make inferences about what the user actually meant or what they want. This technology is also used by the voice recognition systems that virtual assistants like Siri, Cortana, and Alexa are built on.
Chatbots are growing in popularity in large part because they're so easy to create there are chatbot platforms that let businesses create advanced chatbots without coding, using only a drag-and-drop interface.Ĭhatbots use natural language processing (NLP). Chatbots are widely used for customer service but we've seen them increasingly being used to generate leads, make sales, and a number of other things.
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If you're not familiar with chatbots, don't worry! We're going to start at the beginning to answer your questions about what a chatbot actually is and how they work before diving into our chatbot examples.ġ5 Best Chatbot Examples You Can Learn From:Ī chatbot is a software app designed to engage with your site visitors using human, conversational language. You'll find chatbots for just about any purpose-conversions, lead generation, educational content, and more.
That's why we've pulled together this list of our favorite chatbot examples so you can get inspiration from the best of the best. You want to provide a chatbot experience that engages and entertains, of course, but you also need a chatbot solution that will move your prospects through your marketing funnel and help you meet your marketing goals. But how you implement your chatbot can make an enormous difference in customer satisfaction.
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Plus, you can free up your sales and customer service staff for the hard questions that chatbots can't answer. They're a great way to provide fast and convenient customer service without sacrificing quality. Chatbots are increasing in popularity and, fortunately, quality.
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